bulletpoint Preview Dialling
bulletpoint Progressive Dialling
bulletpoint Predictive Dialling
bulletpoint Scheduled call back
bulletpoint Agent Scripting
bulletpoint List Management
bulletpoint Blended agent capable
bulletpoint Real time reporting
bulletpoint Historical reporting
bulletpoint IP or traditional telephone lines
bulletpoint No capital expenditure
bulletpoint No hardware and software costs
bulletpoint No maintenance costs
bulletpoint No installation headaches
bulletpoint Fast deployment
bulletpoint Cost effective usage plans
bulletpoint Increase agent utilisation
bulletpoint Increase revenue
bulletpoint Increase Productivity
bulletpoint Customer acquisition
bulletpoint Outbound Sales
bulletpoint Proactive customer service
bulletpoint Surveys
bulletpoint Research
bulletpoint Patient Management

Outbound Calling

Outbound Calling – Intelligence to cut costs, boost productivity and drive performance.

Outbound Calling technology enables a number of employees to contact customers, prospects or partners quickly and cost-effectively. It is also essential to monitoring and improving the productivity of call centre agents.

Much more than a way for large organisations to speed-dial thousands of people, outbound calling can let you accelerate and automate the calls your organisation makes. Use it to drive sales performance, lift customer satisfaction and give your staff more flexibility.

We host your outbound call system. Agents access the system using broadband from the contact centre, home or other location.

Outbound Calling enables businesses to be more efficient in their outbound communications. Whether trialling the concept to see how your business suits telesales campaigns or reducing costs by eradicating expensive maintenance contracts on hardware and software in house, Hosted Outbound delivers.

“We experienced a 50% increase in sales after just 1 month of introducing 2 agents on a hosted outbound calling campaign”

Manager, an Australian insurance company


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2010-10-30 - The power of Anywhere, Anytime - Click for more info

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2010-09-23 - Conn3cted CONNECT with Hosted Contact Centre

2010-09-23 - Intelligent Interactions with INTERACTIVE INTELLIGENCE

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